We are seeking a motivated and detail-oriented Client Experience Planning Specialist to support individuals and families with organizing and coordinating their travel arrangements. In this role, you will work directly with clients to understand their preferences, schedules, and expectations, helping ensure every detail is thoughtfully planned and clearly communicated.

You will assist with researching destinations, coordinating accommodations and transportation, and preparing organized itineraries that create a smooth and stress-free experience. This position is ideal for someone who enjoys customer interaction, attention to detail, and working in a structured yet flexible environment.

Key Responsibilities

• Communicate with clients to gather trip details, preferences, and timelines

• Research lodging, transportation, and activity options

• Coordinate and confirm reservations accurately

• Prepare itineraries, confirmations, and supporting documentation

• Assist clients with updates or schedule changes as needed

• Provide professional support before, during, and after trips

Qualifications

• Strong communication and organizational skills

• Customer service or coordination experience preferred

• Ability to manage multiple requests efficiently

What We Offer

• Flexible work structure

• Training and ongoing support

• Access to professional planning tools and resources