Client Reservations & Planning Specialist
Job Description:
We are hiring a detail-oriented Client Reservations & Planning Specialist to assist individuals and families with coordinating seamless arrangements from initial inquiry through final confirmation. This remote-friendly role focuses on client communication, research, and organization to ensure each experience is well planned and stress-free.
You will speak directly with clients to gather preferences, budgets, and scheduling needs. From there, you will research options, present clear recommendations, and manage the booking process for accommodations, transportation, and activities. Preparing organized itineraries and maintaining accurate documentation are essential parts of the role. This is a support-focused position designed for someone who enjoys providing reliable service and keeping projects on track.
Success in this position comes from strong attention to detail, responsiveness, and the ability to manage multiple requests efficiently without sacrificing quality.
Key Responsibilities
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Consult with clients to understand needs
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Research and recommend appropriate options
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Handle confirmations and booking coordination
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Prepare itineraries and records
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Provide updates and assistance throughout the process
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Track details using internal systems
Qualifications
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Clear written and verbal communication skills
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Strong organizational abilities
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Dependable and detail-oriented
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Customer service experience preferred
What We Offer
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Remote flexibility
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Ongoing training
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Supportive team environment
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Career growth opportunities