Reservations & Itinerary Support Specialist
Job Description:
We are looking for a dependable Reservations & Itinerary Support Specialist to assist clients with planning and coordinating their travel arrangements. This role focuses on research, organization, and ensuring all booking details are handled accurately from start to finish.
You will serve as a key point of contact for clients, helping them navigate options, confirming reservations, and preparing clear itineraries. This position is well suited for someone who is detail-oriented, customer-focused, and comfortable managing multiple tasks independently.
Key Responsibilities
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Consult with clients to understand preferences, schedules, and requirements
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Research accommodations, transportation, and activity options
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Coordinate and confirm reservations and bookings
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Maintain organized client records and documentation
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Assist with itinerary changes or updates when needed
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Provide consistent, high-quality support throughout the planning process
Qualifications
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Excellent communication and time-management skills
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Strong organizational abilities and attention to detail
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Experience in customer service or administrative support is a plus
What We Offer
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Flexible scheduling
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Structured training and ongoing guidance
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Access to professional booking tools and resources