Client Planning Operations Associate

  • Providence, Rhode Island, United States
  • Full-Time
  • Remote

Job Description:

We are seeking a reliable and detail-oriented Client Planning Operations Associate to support clients with organizing and coordinating their trip arrangements. In this role, you will focus on research, scheduling, and accurate coordination to ensure each client receives a smooth and well-structured planning experience.

You will work directly with clients to understand their preferences, timelines, and priorities, then assist with assembling clear itineraries and confirmations. This position is ideal for someone who enjoys organization, client communication, and managing details in a professional, process-driven environment.

Key Responsibilities

  • Communicate with clients to gather planning details, preferences, and timelines

  • Research lodging, transportation, and experience options

  • Coordinate and confirm reservations accurately

  • Prepare itineraries, confirmations, and planning documentation

  • Assist with changes or updates as needed

  • Provide consistent support before, during, and after each trip

Qualifications

  • Strong organizational and communication skills

  • High attention to detail and follow-through

  • Ability to manage multiple requests efficiently

  • Customer service or administrative experience is a plus

What We Offer

  • Flexible work structure

  • Training and ongoing professional support

  • Access to planning systems and coordination tools