Travel Program Coordination Analyst

  • Worcester, Massachusetts, United States
  • Full-Time
  • Remote

Job Description:

We are seeking a structured and detail-driven Travel Program Coordination Analyst to oversee personalized travel arrangements from initial planning through final confirmation. This role centers on research, reservation management, documentation accuracy, and consistent client communication to ensure each experience is organized and professionally executed.

In this position, you will consult with clients to gather timelines, expectations, and budget parameters. You will evaluate lodging, transportation, and activity options, prepare organized proposals, and coordinate confirmed bookings with precision. Maintaining accurate itineraries, tracking confirmations, and documenting all planning details within internal systems are essential responsibilities. You will also manage scheduling updates, adjustments, and client inquiries to ensure smooth execution from start to finish.

This role emphasizes operational efficiency, attention to detail, and dependable service rather than promotional sales. Ideal candidates are highly organized, analytical, and comfortable balancing multiple active arrangements while maintaining quality and professionalism.

Key Responsibilities

  • Capture and document client travel requirements

  • Research and evaluate service options

  • Coordinate and verify reservations

  • Prepare structured itineraries and confirmations

  • Manage updates and scheduling adjustments

  • Maintain accurate planning records

Qualifications

  • Strong written and verbal communication skills

  • High attention to detail and organization

  • Ability to multitask effectively

  • Administrative, hospitality, or coordination experience preferred

What We Offer

  • Flexible scheduling structure

  • Comprehensive onboarding and support

  • Access to professional booking tools

  • Long-term career development opportunities