Client Itinerary Operations Specialist

  • Concord, New Hampshire, United States
  • Full-Time
  • Remote

Job Description:

We are hiring a reliable and detail-driven Client Itinerary Operations Specialist to support individuals with organizing and managing well-structured trip plans. This role is well suited for professionals in the Concord, New Hampshire area who value organization, consistency, and delivering high-quality client support in a flexible, work-from-home environment.

In this position, you will work closely with clients to gather preferences, schedules, and budget guidelines. You will research lodging, transportation, and experience options, ensuring all details align with client expectations. Your work will include coordinating reservations, preparing clear itineraries, and maintaining accurate records throughout the planning process.

This role focuses on coordination, documentation, and service reliability rather than sales. You will assist with updates, confirmations, and changes as needed while providing clear and professional communication. Success in this role requires strong attention to detail, time management skills, and the ability to manage multiple client requests efficiently.

Key Responsibilities

  • Collect client requirements and planning details

  • Research and organize available options

  • Coordinate bookings and confirmations

  • Prepare itineraries and planning documents

  • Support adjustments and updates

Qualifications

  • Strong communication and organization skills

  • Detail-oriented and dependable

  • Comfortable working independently

  • Client service or coordination experience preferred

What We Offer

  • Flexible work environment

  • Structured onboarding and training

  • Professional planning tools

  • Long-term growth opportunities