Journey Coordination Specialist

  • Chandler, Arizona, United States
  • Full-Time
  • Remote

Job Description:

We are seeking a dependable and detail-oriented Journey Coordination Specialist to support clients with organizing, confirming, and managing personalized plans. This role is ideal for candidates in Arizona who enjoy structured work, clear communication, and providing reliable client support in a professional environment.

In this position, you will assist clients by collecting preferences, researching appropriate options, and coordinating arrangements using approved systems and tools. Youll play an important role in ensuring details are accurate, timelines are met, and clients receive clear, timely updates throughout the planning process. Strong organization and consistency are key, as you may manage multiple requests simultaneously.

Key Responsibilities

  • Communicate with clients to gather needs, schedules, and budget parameters

  • Research accommodations, transportation, and experience options

  • Coordinate and confirm reservations and planning details

  • Prepare organized itineraries, confirmations, and documentation

  • Support updates or adjustments when required

  • Maintain accurate client records

Qualifications

  • Strong communication and organizational skills

  • Attention to detail and time management

  • Customer service or coordination experience preferred

What We Offer

  • Flexible scheduling structure

  • Training and ongoing support

  • Access to professional planning tools