Reservations & Client Support Coordinator

  • Springfield, Missouri, United States
  • Full-Time
  • Remote

Job Description:

We are seeking an organized and customer-focused Reservations & Client Support Coordinator to assist with arranging and managing client bookings with accuracy and care. This role is well suited for candidates located in the Springfield, Missouri area who thrive in structured environments and enjoy providing dependable assistance while working remotely.

As part of our team, you will consult with clients to learn about their needs, timelines, and budgets. You will research available options, coordinate accommodations and transportation, and prepare detailed schedules that keep everything running efficiently. You will manage confirmations, maintain records, and communicate updates clearly so clients feel informed and supported throughout the process.

This is a coordination-driven position centered on service and organization rather than sales. You will help resolve changes, answer questions, and ensure each reservation is handled professionally. Candidates who are proactive, reliable, and comfortable multitasking will excel.

Key Responsibilities

  • Communicate with clients regarding plans and preferences

  • Research and secure reservations

  • Prepare clear confirmation materials

  • Track documentation and updates

  • Provide timely support

Qualifications

  • Excellent communication skills

  • Strong organizational abilities

  • Detail-oriented and dependable

  • Experience in customer service or planning preferred

What We Offer

  • Flexible remote work options

  • Ongoing training

  • Professional tools and resources

  • Opportunities for advancement