Booking Agent
Job Description:
We are seeking a reliable and client-focused Booking Agent to assist individuals and families with organizing and confirming well-planned trips. This role emphasizes accuracy, communication, and follow-through to ensure every arrangement is completed smoothly and on time. You will work directly with clients to turn their plans into confirmed bookings while delivering consistent, high-quality support.
Key Responsibilities:
- Gather client needs, budgets, and timelines
- Research options and provide clear, practical recommendations
- Coordinate bookings for transportation, lodging, and activities
- Confirm reservations and manage updates or adjustments
- Maintain accurate client profiles and booking records
- Communicate changes and confirmations promptly and professionally
- Stay current on supplier policies and procedures
Qualifications:
- Strong customer service and communication skills
- Excellent attention to detail and time management
- Ability to manage multiple requests simultaneously
- Comfortable learning new systems and online tools
- Experience in hospitality, service, or administrative roles preferred
What We Offer:
- Flexible scheduling
- Structured onboarding and training
- Access to supplier networks and booking tools
- Supportive, team-oriented environment with growth opportunities